1. Introduction and Acceptance
These Terms and Conditions ("Terms") form a legally binding agreement between AmpRegs AI ("we", "us", "our", the "Provider") and you, the individual user, company, partnership or other legal entity ("you", the "User", the "Customer") accessing or using the AmpRegs AI software platform, applications, websites, mobile apps, APIs and related services (together, the "Platform"). By creating an account, accessing or using any part of the Platform you confirm that you have read, understood and accept these Terms in full and that you have the authority to bind the User on whose behalf you are acting.
If you do not accept these Terms in their entirety, you must immediately cease all use of the Platform.
2. Nature of the Platform — Administrative Aid Only
The Platform is an administrative, documentation and workflow aid intended to assist suitably qualified and competent electrical professionals in the preparation, recording, storage and issue of electrical certification and compliance documentation, including (without limitation) Electrical Installation Certificates (EIC), Electrical Installation Condition Reports (EICR), Minor Electrical Installation Works Certificates (MEIWC), Distribution Board (DB) schedules, Solar Photovoltaic (PV) commissioning documents and Electric Vehicle (EV) installation documentation.
The Platform is not a substitute for, and does not replace or diminish, any of the following, all of which remain entirely the responsibility of the User and/or their employer:
- Professional competence, qualifications, training, experience and CPD;
- Inspection skill, testing knowledge and engineering judgement;
- Site-specific risk assessment and method statements;
- Statutory and regulatory compliance obligations;
- The duties of a Qualified Supervisor (QS) under any registration scheme;
- The duties of designers, installers, inspectors and testers under BS 7671;
- Any final professional sign-off or certification.
3. User Eligibility, Competence and Accreditation
You warrant and represent on a continuing basis that you (and each individual using the Platform under your account) are a competent person within the meaning of BS 7671 and the Electricity at Work Regulations 1989, hold all necessary qualifications, registrations and scheme memberships (including, where applicable, NICEIC, NAPIT, ELECSA, STROMA, MCS or any equivalent body) and are lawfully entitled to design, install, inspect, test and certify the electrical work to which the documentation relates.
You are solely responsible for verifying that any test instrument used has a valid and in-date calibration certificate and is suitable for the test being performed.
4. Final Responsibility of the User
Notwithstanding any feature, output, suggestion, calculation, validation, estimate, warning or absence of warning produced by the Platform, the User and/or the User's employer retain entire and exclusive responsibility for, including but not limited to:
- The accuracy of all inspection and test results;
- The correctness, completeness and issue of every certificate or report;
- Design verification, circuit design and protective device selection;
- Code selection (C1, C2, C3, FI) and the wording of observations;
- Departures from BS 7671 and any associated risk assessment;
- All recommendations, limitations and operational restrictions;
- Compliance with BS 7671 (the IET Wiring Regulations, current edition and amendments);
- Compliance with the Electricity at Work Regulations 1989;
- Compliance with the Building Regulations (including Approved Document P);
- Compliance with all Distribution Network Operator (DNO) requirements;
- Compliance with Engineering Recommendations G98, G99 and G100;
- Solar PV commissioning, MCS requirements and DNO notification;
- EV installation compliance, including IET Code of Practice requirements;
- Validity and traceability of test instrument calibration;
- The accuracy, authenticity and content of uploaded photographs and annotations;
- The validity and authority of every signature applied via the Platform;
- The decision to issue, withhold, amend or withdraw any certificate.
5. AI-Generated Content
The Platform incorporates artificial intelligence and machine-learning features which may generate suggested observations, codes, recommendations, summaries, transcriptions of voice recordings, photo analysis, calculations and other text or numerical outputs ("AI Outputs"). All AI Outputs are advisory and indicative only. They may be incomplete, inaccurate, out of date, inconsistent with current regulations, or otherwise unsuitable for any particular installation.
You must independently review, verify, correct where necessary, and approve every AI Output in the exercise of your own professional judgement before relying on it, incorporating it into any document, or issuing any certificate. Acceptance of an AI Output constitutes your professional adoption of that content as your own.
6. Subscription, Billing and Payment
6.1 Subscription
Access to the Platform is provided on a paid subscription basis, billed monthly or annually in advance as selected during sign-up. All fees are stated exclusive of VAT, which will be added at the prevailing rate where applicable.
6.2 Failed Payments
If a payment fails we may retry the charge, restrict functionality, suspend your account and/or terminate the subscription without further notice. You remain liable for all unpaid fees and reasonable recovery costs.
6.3 Cancellation
You may cancel your subscription at any time from within the Platform. Cancellation takes effect at the end of the then-current billing period; access continues until that date.
6.4 Refunds
Save where required by law, fees are non-refundable. Partial months, unused features and downgrades do not give rise to any refund or credit.
6.5 Suspension and Termination
We may suspend or terminate your access immediately if you breach these Terms, misuse the Platform, fail to pay, or where we reasonably believe continued use poses a legal, regulatory, security or reputational risk to us or any third party.
7. Limitation of Liability
To the maximum extent permitted by the laws of England and Wales, and subject to clause 7.4 below:
7.1 Excluded Losses
We shall not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, misrepresentation or otherwise, for any:
- Incorrect, defective or invalid certification;
- Failed inspections, test results or commissioning;
- Enforcement action by any regulator, local authority or scheme provider;
- Insurance disputes, refusals or premium increases;
- Civil or criminal prosecution;
- Loss of accreditation, registration or scheme membership;
- NICEIC, NAPIT, ELECSA, STROMA, MCS or other scheme assessment outcomes;
- Disputes with your clients or end customers;
- Loss of profit, revenue, contracts, business, anticipated savings, goodwill or reputation;
- Indirect, consequential, special, exemplary or punitive losses;
- Data entry errors, omissions or mis-typed values by any User;
- Incorrectly entered, transposed or interpreted test results;
- Sync, upload or transmission failures caused by your device, network, browser or operating system;
- Failure or malfunction of any third-party integration, API, service, mapping provider, payment processor or AI model.
7.2 Aggregate Cap
Our total aggregate liability arising out of or in connection with the Platform and these Terms in any twelve (12) month period shall not exceed the lesser of (a) the total subscription fees actually paid by you to us in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred pounds sterling (£100).
7.3 Basis of the Bargain
You acknowledge that the fees payable reflect the allocation of risk set out in these Terms and that we would not enter into this agreement without these limitations.
7.4 Non-Excludable Liability
Nothing in these Terms limits or excludes liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded.
8. Indemnity
You shall indemnify, defend and hold harmless the Provider, its directors, officers, employees, contractors, agents and affiliates, on demand, from and against any and all claims, demands, actions, proceedings, losses, damages, fines, penalties, liabilities, costs and expenses (including legal costs on a full indemnity basis) arising out of or in connection with: (a) your use or misuse of the Platform; (b) any certificate, report or document issued or relied upon by you or any third party; (c) any breach by you of these Terms or of any law, regulation, code of practice or scheme rule; (d) any negligence, act or omission by you or any person using your account; and (e) any claim that the work documented via the Platform was defective, unsafe or non-compliant.
9. Intellectual Property
All intellectual property rights in the Platform, including its software, source and object code, design, look and feel, user interface, branding, logos, name, certificate templates, document layouts, calculation logic, validation rules, AI prompts and models, training data, documentation and any derivative works, are and remain the exclusive property of the Provider or its licensors. You are granted only a limited, non-exclusive, non-transferable, revocable licence to use the Platform strictly in accordance with these Terms.
10. Acceptable Use and Restrictions
You shall not, and shall not permit any third party to:
- Reverse engineer, decompile, disassemble or attempt to derive the source code of the Platform;
- Copy, reproduce, republish, distribute, sub-license, sell, rent or lease the Platform or any part of it;
- Resell access to the Platform or use it as part of a service bureau without our prior written consent;
- Use the Platform to issue, assist or facilitate any fraudulent, false or misleading certificate or report;
- Use the Platform to certify work that you are not lawfully entitled to certify;
- Upload unlawful, infringing, defamatory or harmful content;
- Attempt to gain unauthorised access, scrape, probe, or interfere with the Platform's security or operation;
- Use the Platform to train any competing AI model or to benchmark against any competing product.
11. Multi-User and Company Accounts
Where the Platform is used under a company account, the named account owner is responsible for all activity by sub-users, for ensuring each sub-user is competent and authorised, and for the payment of all fees. The account owner shall ensure all sub-users comply with these Terms.
12. Suspension of Service
We may suspend or modify all or part of the Platform for maintenance, upgrades, security or legal reasons. We will use reasonable endeavours to give notice but shall not be liable for any consequences of such suspension or modification.
13. Changes to these Terms
We may amend these Terms from time to time. Material changes will be notified within the Platform or by email. Continued use of the Platform after the effective date of any change constitutes acceptance of the revised Terms.
14. Governing Law and Jurisdiction
These Terms and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes) shall be governed by and construed in accordance with the laws of England and Wales. The parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.
15. General
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. No failure or delay in enforcing any right shall constitute a waiver. These Terms, together with the Privacy Policy, Disclaimer and (where applicable) Beta Testing Agreement, constitute the entire agreement between the parties relating to the Platform.